Expert support for faster fixes, less downtime, and better guest experiences.
Whether it’s a guest room Wi-Fi issue or a smart lock glitch, our service desk is always a phone call away—so your staff doesn’t have to scramble, and your guests don’t feel the disruption.
No bots. No hold music. You’ll get real help from trained professionals who know your systems and your needs.
From access control to connectivity, our team understands the unique demands of hotels, short-term rentals, and multi-unit properties.
With DzAssist, problems get handled quickly and quietly, so your guests stay happy and your brand stays protected.
We don’t just react—we get ahead of problems before they escalate with the power of real-time monitoring and alerts.
Your team aren’t tech experts—and they shouldn’t have to be. We take the burden off your staff so they can focus on service, not systems.
DzAssist is DzAani’s 24/7 hospitality tech support service, fully integrated into DzCore. It provides real, human assistance whenever issues arise—helping properties resolve Wi-Fi outages, smart lock problems, access control errors, and system disruptions quickly. The result: faster fixes, less downtime, and a seamless guest experience.
DzAssist handles hospitality-specific technology issues, including:
Guest room Wi-Fi problems
Smart lock and access control malfunctions
Connectivity disruptions
Device and network errors
IoT system issues in hotels, short-term rentals, and multi-unit properties
Our trained hospitality engineers understand the systems your property relies on daily.
Support is available immediately, 24/7. You get direct access to trained professionals—no bots, no long hold times, and no delays. Issues are resolved quickly so your operations stay on track.
DzAssist resolves issues before they affect guests. With proactive monitoring and real-time alerts, our team fixes problems quietly and efficiently—keeping guests happy and protecting your brand reputation. Most issues are resolved behind the scenes, without requiring staff intervention.
No. DzAssist removes the technical burden from your staff so they can stay focused on service and guest care. Our engineers handle troubleshooting and systems management, which reduces staff workload and ensures faster, more accurate issue resolution.
DzAssist is fully integrated with DzCore, allowing proactive monitoring instead of reactive troubleshooting. Unlike generic support desks or automated bots, DzAssist connects you directly to trained hospitality engineers who understand your property’s systems. You get real people, fast responses, and reliable resolutions every time.
You can request a personalized demo or quote directly from DzAani. Our team will show you how 24/7 hospitality tech support can reduce downtime, protect revenue, and keep your property running smoothly.
